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Support is a project's, exchange's, or service's technical support team that helps users resolve questions about the platform's operation, transactions, and their account.

A sidechain is a separate blockchain linked to the main (parent) network that allows assets to be moved between them. It extends the capabilities of the base chain without changing its protocol.

Market capitalization is the combined value of all coins of a cryptocurrency in circulation. It is calculated as the asset's current price multiplied by the number of coins in circulation.

Ripple is a payment network and protocol for fast international transfers, and XRP is its native digital asset. The network is geared toward settlements between banks, payment systems, and users.

A restart is the "relaunch" of an investment or HYIP project, in which the administration writes off prior obligations to depositors and announces a resumption of operations under new terms.

A referral is a user who has signed up to a project, an exchange, or an affiliate program at the invitation of another participant. The inviter often receives a reward for such sign-ups.

A referrer is a participant in a referral or affiliate program who attracts new users through their link and receives a reward for their activity in the project.

A referral link is a personal sign-up link for a project, tied to a specific participant who receives a reward for the users brought in through it.

A refund is the return of invested funds to participants, which may occur when a project closes ahead of schedule or, in some cases, after a fraudulent scheme has been exposed.

Early birds are the first participants or investors in a project who join at the very start and usually receive tokens at a more favorable price or with additional bonuses.